Analysis of a self-care program using whatsapp as a support tool
DOI:
https://doi.org/10.29105/respyn21.4-685Keywords:
self-management, chronic disease, WhatsAppAbstract
Introduction: WhatsApp is proposed as an effective support tool to increase access and adaptability as well as create a sense of community in self-management programs. Objective: Evaluate the impact of a face-to-face and remote self-management program using WhatsApp, adapting the program to the patient community. Material and method: During the 7-month intervention, participants received a face-to-face and remote self-management through WhatsApp. The impact of the program was measured through physiological outcomes, behavioral changes, and patients’ perception. Results: From total number of participants registered in the program (N=83), 43 completed the self-management program. Blood pressure shows statistically significant changes while comparing the control group vs intervention. In the self-assessment, more than 85% of patients reported positive dietary changes and increased self-efficacy. Conclusions: The face-to-face and remote self-management program though WhatsApp showed a statistically significant change in blood pressure. Initiatives to manage chronic diseases through social networks can potentially bring improvements in patient outcomes.
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